Privacy Policy

At FEM HEALTH, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, record, hold, store, and use your personal information.

Your trust and privacy are paramount to us. We process your name and other necessary information in accordance with this Privacy Policy. We collect information only when it is essential and relevant to our dealings with you. Your information will be retained as required by law and for the purposes for which it was collected.

You can explore our website, www.thefemhealth.com, without providing personal details unless you register a FEM HEALTH account and log in with your username and password. During your visit, you remain anonymous unless you identify yourself.

For comments or suggestions, please contact our Customer Service or reach us at our address.

FEM HEALTH does not sell or trade customer personal information collected online with third parties. Your personal information will be disclosed within our corporate group and to third parties only with your authorization and consent.

When you register a FEM HEALTH account, we may collect the following personal information:

• Name
• Email Address
• Date of Birth

When purchasing on the FEM HEALTH website, we may collect additional information such as:

• Mobile Number
• Delivery Address
• Credit card details (optional) and payment methodology

The personal information we collect will be used and shared within our corporate group and with third parties for purposes including:

• Administering your registered account
• Facilitating your use of our services and access to the platform
• Processing your orders and financial transactions
• Completing transactions between you and FEM HEALTH
• Delivering products you have purchased (e.g., sharing your name and address with courier services)
• Informing and updating you on product delivery and providing customer support
• Offering relevant product information such as SKUs
• Supporting business, financial, and risk monitoring, planning, and decision making
• Any other purposes for which you have specifically authorized us

FEM HEALTH ensures that all collected information is stored securely. We protect your personal information by:

• Authorizing access to personal information via passwords
• Utilizing technology to prevent unauthorized computer access
• Securely destroying your personal information when it is no longer needed

We will only share your information within our corporate group and with third parties directly related to your purchase and delivery. In exceptional circumstances, we may be required to disclose your information to prevent a threat to life or health or as required by law. FEM HEALTH is committed to complying with the Personal Data Protection Act 2010. If you believe your privacy has been violated, please contact our Customer Service for resolution.

FEM HEALTH reserves the right to modify this Privacy Policy at any time. Any changes will be published on our website.

We value your feedback and suggestions for improving our website, services, and products. If you have any questions or feedback regarding your personal information, or if you are not satisfied with how we handle your inquiry, please contact our Customer Service team.